Concierge security services from NorthGuard
NorthGuard provides concierge security services for condominium corporations, property managers and commercial buildings across Toronto and the GTA. Your concierge is the face of the building. Residents and tenants want someone friendly and helpful; boards and managers need someone who actually keeps the building secure.
Our concierge security guards do both. They are licensed in Ontario, CPR and First Aid certified, experienced at a front desk, and comfortable with residents, guests, trades and delivery drivers all arriving at once.
What is included
Every post is set up around your building. These are the duties clients ask for most.
- Front desk coverageA professional, welcoming presence at the lobby desk.
- Visitor and contractor sign inKnowing who is in the building and why.
- Package and delivery handlingReceiving, logging and holding parcels securely.
- Building patrolsRegular rounds of garages, amenities, stairwells and common areas.
- Emergency responseFirst response to alarms, floods, medical calls and disturbances.
- Shift logsClear notes for management on incidents, visitors and building issues.
Who books this service
Condominium corporations
Residential towers and townhouse complexes.
Commercial office buildings
Lobby desks with tenant and visitor traffic.
Mixed use properties
Buildings where residents, retail and offices share space.
Licensed, CPR certified guards on every post
Our concierge security services are only as good as the people delivering them. That is why every guard meets the same standard.
- Ontario licensedEvery guard holds a valid Ontario security guard licence under the Private Security and Investigative Services Act.
- CPR and First Aid certifiedGuards can act in the first critical minutes of a medical emergency until paramedics arrive.
- Skilled and experiencedWe match guards to the post, whether that is a busy lobby, a crowded venue or an empty yard at 3 a.m.
- Professional and uniformedCalm, courteous and clearly visible, so your site looks protected and your visitors feel welcome.
How booking works
Tell us about the site
Send the address, the hours you need covered and anything that worries you. The quote form takes about a minute.
Get a clear plan and quote
We recommend the right coverage, from a single guard to a full rotation, and send a written quote with no obligation.
Guards on post
Your licensed, CPR and First Aid certified guards arrive briefed on your site rules, contacts and priorities.
Available across the GTA and Hamilton
We provide concierge security services in all of these cities. Choose yours for local details.
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View serviceConcierge security services: common questions
What is the difference between a concierge and a security guard?
A concierge focuses on service; a security guard focuses on protection. Our concierge security guards are licensed security guards trained to deliver both, so your building gets courtesy and real security from the same person.
Can you take over from our current concierge provider?
Yes. We work with the property manager on site rules, contacts and procedures so the change is smooth for residents.
Do you provide concierge security services overnight?
Yes. We can cover any combination of day, evening and overnight shifts.
